Terms & Conditions

1. Introduction

Welcome to Pragatigem.com, owned and operated by Pragati Gem (“Company”, “we”, “our”, “us”).

By accessing this website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use the website.

2. Legal Compliance

These Terms are governed by:

Information Technology Act, 2000
Companies Act, 2013
Consumer Protection Act, 2019
Digital Personal Data Protection Act, 2023

3. Use of Website

You agree:

Not to use the website for illegal or fraudulent purposes
Not to harm, disrupt, or misuse the platform
To provide accurate information

We reserve the right to suspend or terminate access for violations.

4. Services

Pragatigem.com acts as an intermediary platform offering:

Vendor registration and listings
Event, media, gifting, and creative services

We do not guarantee vendor performance or outcomes.

5. Cookies Policy

We use cookies to improve user experience.

Cookies are small text files stored on your device
Used for analytics, personalization, and marketing
Some cookies are mandatory for website functionality
Optional cookies can be accepted or declined

By using the website, you consent to the use of necessary cookies.

6. Intellectual Property (License)

Unless otherwise stated, Pragati Gem owns all intellectual property rights on this website.

You must NOT:

Copy or republish material
Sell, rent, or sublicense content
Reproduce or duplicate material
Redistribute content without permission

7. User-Generated Content (Comments)

Users may post comments where allowed
Comments do not reflect company views
We are not liable for user-generated content

You agree that:

You have rights to post content
Content does not violate any laws or third-party rights
Content is not defamatory, offensive, or illegal

We reserve the right to remove inappropriate content.

You grant us a non-exclusive license to use your content.

8. Hyperlinking to Our Website

Allowed Without Approval:

Government agencies
Search engines
News organizations
Online directories

Conditions:

Links must not be misleading
Must not imply endorsement
Must fit context of linking site

We may approve or reject link requests at our discretion.

9. Third-Party Links

We are not responsible for:

Content of external websites
Privacy practices of third parties

Users should review third-party policies separately.

10. Vendor Responsibility

Vendors are solely responsible for their services/products
Must ensure accuracy, quality, and compliance
Any disputes, refunds, or damages are vendor liability

Pragati Gem acts only as a platform intermediary.

11. Payments & Transactions

Pricing is controlled by vendors
We do not guarantee pricing accuracy
Transactions are subject to agreed terms

12. Content Liability

We are not responsible for:

Content appearing on third-party websites
Any damages arising from external links

You agree to indemnify us from such claims.

13. Reservation of Rights

We reserve the right to:

Request removal of links
Modify Terms at any time
Restrict access without notice

14. Removal of Links

If you find any content or link offensive, you may contact us.
We may review but are not obligated to remove it.

15. Privacy & Data Protection

Your data is processed in accordance with:

Digital Personal Data Protection Act, 2023

Please refer to our Privacy Policy for details.

16. Disclaimer

We do not guarantee:

Accuracy or completeness of information
Continuous availability of the website
Error-free operation

Services are provided “as is”.

17. Limitation of Liability

Nothing in this policy will:

Limit liability for death or personal injury
Limit liability for fraud or misrepresentation
Violate applicable law

Subject to this:

We are not liable for indirect or consequential damages
Use of website is at your own risk

18. Indemnification

You agree to indemnify Pragati Gem from:

Legal claims due to misuse
Violation of laws or third-party rights
Vendor-related disputes

19. Suspension & Termination

We may:

Suspend or terminate access
Remove vendor listings or user content
Take legal action if necessary

20. Grievance Redressal

As per Indian law:

Complaints acknowledged within 48 hours
Resolved within 30 days

📧 Email: contact@pragatigem.com

21. Governing Law & Jurisdiction

These Terms are governed by Indian law.
Jurisdiction: Mumbai, Maharashtra courts

22. Changes to Terms

We may update these Terms at any time.
Continued use = acceptance of updated Terms.

23. Acceptance

By using Pragatigem.com, you confirm:

You have read and understood these Terms
You agree to comply with them

“I agree to the Terms & Conditions, Privacy Policy, and Refund Policy of Pragatigem.com.”